Fire Alarm Tech Manager - 3 yrs exp
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W.
Bills Company L.
W.
Bills Company Georgetown, MA Georgetown, MA Full-time Full-time $60,000 - $90,000 a year $60,000 - $90,000 a year 9 days ago 9 days ago 9 days ago Service Manager We are seeking a highly motivated Service Manager to join our team.
As the Service Manager, you will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, coordinating appointments, assigning work orders, and managing a team of skilled technicians.
The ideal candidate will have previous experience in fire alarm system service management, strong knowledge of fire alarm system diagnostics and repairs, excellent communication skills, and a passion for delivering top-notch customer service.
The ideal candidate must possess the ability to multi-task in a fast-paced work environment.
Qualifications:
- Must have knowledge of servicing fire alarm systems.
- Software applications:
MS Office Suite (Outlook, Word, and Excel) - Ability to read construction documents/plans and interpret project specifications.
- Excellent communication
Job Description:
- Oversee and manage the daily operations of the service department - Provide exceptional customer service and ensure customer satisfaction - Coordinate and schedule service appointments - Assign work orders to service technicians and monitor progress - Ensure timely completion of repairs and maintenance tasks - Review and approve service estimates and invoices - Maintain accurate records of service activities and customer interactions - Develop and implement strategies to improve service department efficiency - Stay updated on industry trends, new technologies, and best practices in fire alarm systems Requirements:
- Previous experience with fire alarm system service management or a related field - Strong knowledge of fire alarm systems, repairs, and maintenance procedures - Excellent communication and interpersonal skills - Ability to effectively transmit technical information to customers and staff - Solid understanding of service writing and fire alarm system sales processes - Mechanical knowledge and aptitude for troubleshooting technical issues - Exceptional customer service skills with a focus on building long-term relationships - Strong organizational and leadership abilities If you are a self-motivated individual with a strong fire alarm system background and a desire to lead a successful team, we would love to hear from you! Job Type:
Full-time Pay:
$60,000.
00 - $90,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person Requirements:
- Previous experience with fire alarm system service management or a related field - Strong knowledge of fire alarm systems, repairs, and maintenance procedures - Excellent communication and interpersonal skills - Ability to effectively transmit technical information to customers and staff - Solid understanding of service writing and fire alarm system sales processes - Mechanical knowledge and aptitude for troubleshooting technical issues - Exceptional customer service skills with a focus on building long-term relationships - Strong organizational and leadership abilities.
Estimated Salary: $20 to $28 per hour based on qualifications.
W.
Bills Company L.
W.
Bills Company Georgetown, MA Georgetown, MA Full-time Full-time $60,000 - $90,000 a year $60,000 - $90,000 a year 9 days ago 9 days ago 9 days ago Service Manager We are seeking a highly motivated Service Manager to join our team.
As the Service Manager, you will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, coordinating appointments, assigning work orders, and managing a team of skilled technicians.
The ideal candidate will have previous experience in fire alarm system service management, strong knowledge of fire alarm system diagnostics and repairs, excellent communication skills, and a passion for delivering top-notch customer service.
The ideal candidate must possess the ability to multi-task in a fast-paced work environment.
Qualifications:
- Must have knowledge of servicing fire alarm systems.
- Software applications:
MS Office Suite (Outlook, Word, and Excel) - Ability to read construction documents/plans and interpret project specifications.
- Excellent communication
Job Description:
- Oversee and manage the daily operations of the service department - Provide exceptional customer service and ensure customer satisfaction - Coordinate and schedule service appointments - Assign work orders to service technicians and monitor progress - Ensure timely completion of repairs and maintenance tasks - Review and approve service estimates and invoices - Maintain accurate records of service activities and customer interactions - Develop and implement strategies to improve service department efficiency - Stay updated on industry trends, new technologies, and best practices in fire alarm systems Requirements:
- Previous experience with fire alarm system service management or a related field - Strong knowledge of fire alarm systems, repairs, and maintenance procedures - Excellent communication and interpersonal skills - Ability to effectively transmit technical information to customers and staff - Solid understanding of service writing and fire alarm system sales processes - Mechanical knowledge and aptitude for troubleshooting technical issues - Exceptional customer service skills with a focus on building long-term relationships - Strong organizational and leadership abilities If you are a self-motivated individual with a strong fire alarm system background and a desire to lead a successful team, we would love to hear from you! Job Type:
Full-time Pay:
$60,000.
00 - $90,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person Requirements:
- Previous experience with fire alarm system service management or a related field - Strong knowledge of fire alarm systems, repairs, and maintenance procedures - Excellent communication and interpersonal skills - Ability to effectively transmit technical information to customers and staff - Solid understanding of service writing and fire alarm system sales processes - Mechanical knowledge and aptitude for troubleshooting technical issues - Exceptional customer service skills with a focus on building long-term relationships - Strong organizational and leadership abilities.
Estimated Salary: $20 to $28 per hour based on qualifications.
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